Privacy Policy

At Cygnus, we value the trust you place in us when playing on our platform. We want you to feel secure and protected while using our services. This Privacy Policy outlines what information we collect about you, how it is used, shared with others, stored securely, and your rights regarding this data.

To create an account or play games on Cygnus, you must provide some personal details. These include:

• Name
• Address
• Date of birth
• Phone number

We use this information to verify your identity, ensure you're at least 18 years old, and comply with applicable regulations.

To improve your experience on our platform, we collect device-related data:

• Operating system type and version
• Browser type and version
• IP address

This information helps us understand how users interact with the platform, identify potential issues, and optimize game performance.

We use analytics tools to monitor gameplay patterns and user behaviour. This includes data on:

• Games played or attempted
• Winnings and losses
• Session duration and frequency

This information is used internally for platform improvements, marketing optimization, and responsible gaming efforts.

Our website uses cookies and other tracking technologies to tailor your experience. These may include:

• Preference cookies: remembering your language or currency preferences
• Security cookies: protecting your account against unauthorized access
• Analytics cookies: helping us understand user behaviour

You can control some types of cookies, such as analytics cookies, through our platform settings.

We respect your communication choices and won't spam you with unwanted messages. To opt-in for marketing communications or withdraw consent at any time:

1. Visit the Account Settings section on the platform
2. Follow the instructions provided

Your personal information is stored securely using industry-standard measures, such as encryption and secure servers.

We retain data for the minimum necessary period to comply with applicable regulations, support gameplay integrity, or address any complaints:

• Account registration: up to 5 years
• Device and browser information: up to 1 year
• Usage analytics and behavioural data: retained in aggregate form only

To safeguard your account:

• Use a strong password and keep it confidential
• Regularly update or reset your password to ensure its security
• Monitor account activity regularly, reporting any suspicious behaviour to us immediately
• Don't share sensitive information or use unsecured connections for gameplay sessions

We also implement platform-wide measures to protect against unauthorized access and other malicious activities.

As a Cygnus user:

1. You can request to delete personal data at any time through the Account Settings section
2. We'll provide information on how your data is processed, if you make an official request under applicable regulations
3. If we're unable to delete or correct inaccuracies in personal data, we'll notify and explain

To exercise these rights:

1. Log into the platform with a registered account
2. Visit the Account Settings section
3. Follow instructions for requesting corrections, deletions, or withdrawals of consent